Appointment Booking Procedures

Q. How can I view my upcoming appointments?
You can access a list of your upcoming appointments by clicking the 'Calendar' button in the menu.

Q: How can I schedule an appointment?
You can browse the schedule for existing availabilities. To schedule an appointment please follow these steps:
  1. Click on 'Schedule an appointment' in the menu
  2. Use the left and right arrows at the top left of the calendar to browse the schedule. Note that availabilities will appear as boxes on the calendar.
  3. Click once on an availability slot to review the details.
  4. Follow the prompts to confirm and finalize the booking

Q. How can I cancel an appointment?
If you see a 'cancel' link beside your appointment on the 'Calendar' tab you can use this to cancel your appointment. If you do not see this link please call the Welcome Centre to cancel your appointment, 613-727-4723 Ext 7200. Pembroke students can call 613-737-4700 Ext. 2665.

Q. What can I do if I have a question or concern?
Please contact the Welcome Centre by telephone during regular business hours with your question or concern, 613-727-4723 Ext. 7200. Pembroke students can call 613-737-4700 Ext. 2665.